Privacy Policy

Last Updated: 2025-03-28

1. Introduction

Welcome to Gaia AI! Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services.

By using Gaia AI, you consent to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect different types of information to provide and improve our services. This includes:

2.1. Account Information

  • When you register for Gaia AI, we collect your email address.
  • If you choose to authenticate using Google Auth, we receive basic profile information necessary for authentication.

2.2. Usage Data

  • We collect anonymized usage data through Google Analytics and Microsoft Clarity to understand how users interact with Gaia AI and improve our services.
  • This data may include information about how you navigate the app, session durations, and feature interactions.

2.3. AI Conversations

  • Gaia AI enables real-time speech-to-speech interactions using Deepgram and OpenAI.
  • We do not store user conversations permanently. However, certain interactions may be temporarily processed to improve response accuracy and system performance.

3. How We Use Your Data

We use the data collected for the following purposes:

  • Providing and Enhancing Services: To enable AI-powered conversations and improve user experience.
  • Security and Fraud Prevention: To monitor and prevent suspicious activity.
  • Analytics and Research: To analyze usage trends and optimize our services.
  • Communication: To send you important updates regarding the app, including security alerts or changes in our policies.

We do not sell or share your personal information with third parties for marketing purposes.

4. Data Storage & Security

We prioritize the security of your data by implementing strong protection measures:

  • Encryption: All stored user data is encrypted to prevent unauthorized access.
  • Secure Storage: Your data is stored on AWS servers, which comply with industry security standards.
  • Data Retention: We store your data until you request deletion. You may request deletion at any time, and we will permanently remove your data from our systems.

5. Third-Party Services

We use several trusted third-party services to operate Gaia AI effectively. These services handle data in compliance with their own privacy policies:

  • Google Auth - Authentication services
  • Deepgram & OpenAI - AI-powered speech recognition and response generation
  • Sentry - Error tracking and monitoring
  • Microsoft Clarity & Google Analytics User behavior analytics

These third-party providers may collect data to enhance their services. We encourage you to review their privacy policies for more information.

6. User Rights & Control Over Data

We respect your right to control your data. You have the following options:

6.1. Account Deletion

You can delete your account at any time by contacting us. Once deleted, all associated data will be permanently removed.

6.2. Data Export

Users can request a copy of their data, which will be provided in a machine-readable format.

6.3. Opt-Out of Communications

We may occasionally send you service-related emails. You can opt out of non-essential communications at any time.

7. Cookies & Tracking

  • We do not use cookies or tracking technologies to collect personal data.
  • We do not engage in behavioral tracking or targeted advertising.

8. Children's Privacy

Gaia AI has no age restrictions. However, we recommend parental supervision for younger users, as interactions involve AI-generated content.

9. Changes to This Policy

We may update this Privacy Policy to reflect improvements or legal requirements.

  • Any significant changes will be communicated to users through email or in-app notifications.
  • The latest version of the policy will always be available within the app and on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us:

šŸ“§ Email: [email protected] šŸŒ Website: https://gaialink.app

We value your privacy and are committed to ensuring a secure and transparent user experience.

Thank you for using Gaia AI! šŸš€